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A
perfect blend of inbound and outbound capabilities. We serve all
English speaking countries in the verticals of Telecom, ISP,
Hospitality, Retail and Financial Services. Our core-competency
includes KPO, Transaction processing, Sales & Support. We also
offer Customer Service, Billing, Registration, E-mail, Web,
Forum Support and Win-Back Programs.
Our contact center is equipped with state-of-the-art IT and
supportive infrastructure, including IBM/HP Servers and
Desktops, Rockwell EPBAX, Cisco Switches and Routers,
Centralized CRM Software & Aspect (Concerto).
Vee Em Infocentre is a part of Mauria Group of Companies (one of
India's leading group of companies).
-- Parent organization having a long established reputation for
quality services since last 5 decades.
-- Companies within group operate in Software, Construction,
Manufacturing and Export attracting the brightest staff. Total
net --- worth of Mauria Group exceeds US$ 250 million.
-- Focus and motivation is people centric and the quality of
service they deliver.
-- Situated in New Delhi with access to Asia's best
Sales/Technical people resources.
-- Cost advantages of around 30% are feasible on UK/USA market
rates however we are 'not the cheapest' as substantial
investment is made in our infrastructure and staff (recruitment,
training, morale and retention). |
Company Background
Vee Em Infocentre Pvt. Ltd. is promoted by Mr. Akhil Sureka, a young and dynamic entrepreneur, who has already been in the manufacturing and exports business for the last decade. He has been playing an important and key role in devising and implementing corporate growth strategies for the group companies. Sharing the commitment of implementing quality management in teams to quality, he started with a young yet experienced team of experts to research the outsourcing industry in order to deliver clients with high quality services. As the promoter of Vee Em, Mr. Akhil mentors the overall vision to bring Vee Em amongst one of the leading BPO companies. |
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